can't login with facebook forge of empires

I opened a support ticket on 23 May and almost 4 days later I have had one reply from a mod stating they are looking into the ticket and will reply asap. My city game name is 'AJ die Leeu' I tried in vain many times to reset and login both via Facebook and the game server without success. I am very frustrated and saddened I have built my old city up to the Future research level and it is a nice thriving very productive city with tons of quest rewards and lots of great buildings already discovered. I tried to log out of FOE and log in again directly via FOE game server and I kept getting the wrong password error! I then tried to rest my password and I received an e-mail to my FB account e-mail which is however when I reset it and went to try and login it again took me to the new ajburger71 game! I tried via Facebook and it started a new game from the beginning called 'ajburger71' which is the name of my FB profile. Recently my other game Stormfall Age of War prompted me to clear my browser cache and reload the game after a big server update so I did that and when I tried to log back into FOE I couldn't.

When I first started playing I think I neglected to verify my gaming e-mail via the game and always logged in via my Facebook page so I never had to enter my password or e-mail because I was always automatically logged in. Needless to say I am a daily active dedicated player. I have been playing FOE for almost 2 years and it is by far my favorite game! I have been playing only in ONE world unlike many others I decided to focus on one city as real life takes up some time.

Can't login with facebook forge of empires